Loving with Autism Update: Thomas got his 'P's... but it was so much more than that!
I hear business's complaining about business... blaming on line shopping... well how about we get back into our circle of influence, control what we can and lift our standard of service and get back to connecting with our customers!
Loving with Autism Update: Thomas got his 'P's... but it was so much more than that!
Good morning friends. Julie Cross here. Happy Monday. Beautiful day here in Red Cliff on this beautiful Monday morning. I just thought I'd call it muscle up Monday. I was going for a walk and I was having this thought that we really do have to muscle up sometimes with our feelings and with our mental thinking to create the energy that we want to create. I was asked at a conference recently, "Julie, how do you recreate your passion? How do you stay motivated and enthusiastic?" Because the truth is there are times where I don't. The is truth there's times there's stuff going on home, I got to get on the stage and my energy's low. I'm feeling low. There's times where I'll wake up and my energy's low.
So when I talked about muscling up with this and taking control and making a decision, because passion and enthusiasm and emotions, you just wait to drop on you. You don't go driving to work and going, "I'm just waiting for the passion to drop on me. Is it to show up? Not feeling it. Nope, hasn't arrived." So you get to work and well, you know, I waited. It never showed up. Not feeling very enthusiastic today.
No, it's something, it's a verb. Passion, love, enthusiasm. They verbs, they're action words. So if the feeling isn't there, then you muscle up. You do something, you think something to create the feeling and then the energy catches up with you. So you'd say to yourself, if I was feeling passionate about my work, what would my face look like? And you'd make your face look like that. If I was feeling passionate about my job and somebody said, how's work? What would I say? I'd say great, and then suddenly the energy is catching up with you.
So that's what it's about. It's about that in all of life situations, we're all going to have times where we feel our energy waning and we're feeling in a bit of a downward spiral and we've got to muscle up and we've got to decide from here that we've got to work a little harder on it. I always say that your relationship with your job is a little bit like a relationship with a partner. You first meet and it's so exciting. You can't wait to see them, you have that passion's really like bubbling up and the phone rings and it's them. It's so exciting and it's a little bit like that when you first start a new job. That you got the job, you're excited, there's so much to learn, the enthusiasm levels high, you make sure on your first day you're there on time.
Then with the relationship, you move in together and they leave the toilet seat up and it's still exciting because you're so in love. Then you get married, you have kids and you get tired and suddenly when they leave the toilet seat up, it's not funny anymore. It's not great anymore. So that's where passion goes from being a feeling to something then you've got to work on, keep creating. It's the same with your job. You've got to keep creating that feeling and then let the energy catch up with you.
So sometimes we just got to work a little harder at creating that and we're worth it. We're worth it. I mean, we deserve a passionate, exciting life. So it's muscle up Monday. Let's get those mental and emotional muscles strong so that we can have the days that we deserve. Have a great Monday friends and thanks for joining me. I look forward to seeing you soon. Bye.
A great case study in how easy it is to provide great service in a small local business
Exercise is the best, cheapest, most accessible medicine available. www.
Sometimes it would be easier to stay but the price would have been to never find myself... reflections on my journey in a relationship at 18 and the courage it took to walk away.
Leading up to an election so much talk about our economic health, and I understand that is important, of course I do... but I have got to tell you I am a little more concerned at the moment for our society's emotional and mental health, strength and wellbeing.
Just get started! I see so many people waiting until it all looks perfect before they get started, I have always been a clunker not a glider and I know for sure that if I had waited for everything to be perfect, for my ducks to all be lined up, then I would never have got started. It will be messy, because life is messy... and success can emerge from messy!
Now is your time, if you have ever wanted to stand out from the crowd in your business then now really is your time. It is the simple interactions done well that will lift your customers experience to a level that is far more superior than your competitors. And remember that great great service is caught not taught, and don't blame them if you aren't going to train them.
we will all have to enter the ocean of grief at some point, because life is like that, so we can't avoid it, but we can choose how we swim though it and the lessons we get from it. These are some of my reflections, and maybe they can help you swim a little stronger.
yes, have you heard everybody talking about it? Of course you have... our children need it, we need it... so where do we get it and where did it go and where can I find it! EMERALD... the 'BUILDING RESILIENCE SHOW' is coming your way! juliecross.com.au/events
Julie Cross here back fresh from a workout, if I just waited 'til I did my hair, my makeup to come to you, I probably would never get round to it. Sometimes we've just got to take the passion when it shows up and go for it. So, tonight's the night, it's Adults Only live in Brisbane and Julie Cross Unplugged.
Whether to sell your product, parent your children, inspire your team or pass down memories of past times and generations, storytelling will be centre stage. Let us embrace our stories and share them with others.
Every now and again when we are having a problem, needing an answer we need to just stop, be and listen, and before we know it the answers appears and for me that is a chat to the Universe!
Sometimes we really need to take responsibility and ask ourselves what it says about our society when this is a top rating show!!
When we lose somebody we never lose our memories, we never stop being who we are because they were in our life and we never stop missing, but we do move on. On this that would have been my 23rd wedding anniversary I share my reflections, I do my pain and I celebrate my joy.
little things are big things! So often in our service we forget to focus on the little things and we forget to teach our staff members why the little things matter... how we do the little things will impact our service and also our success on a big way!
Thomas presents his 18th Speech. A big milestone has been reached, so I share some of my reflections and Thomas shares his speech and now I would like to share it with you.
a 3 day horse riding adventure gave our souls a bigger workout than our butts and we got all kinds of life lessons, wrapped up in laughter and fun along the way.